Who we are

 Our website address is: https://houseofshivaana.com.

Privacy Policy

At House of Shivaana, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or make a purchase.

1. Information We Collect

We may collect the following information:

  • Name

  • Email address

  • Phone number

  • Shipping and billing address

  • Payment details (processed securely through trusted payment providers)

  • Order history

  • Device and browsing information

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders

  • Provide customer support

  • Send order updates and important notifications

  • Improve our website and services

  • Prevent fraud and ensure website security

  • Send promotional offers (only if you have opted in)

3. Information Sharing

We do not sell or rent your personal information. We may share your information only with trusted service providers such as payment gateways, courier partners, and technology providers to complete your order or operate our website.

4. Cookies

Our website uses cookies to improve your browsing experience, remember your preferences, and analyze website traffic. You can disable cookies through your browser settings if you prefer.

5. Data Security

We use reasonable security measures to protect your personal information from unauthorized access, misuse, or disclosure. However, no method of online transmission is completely secure.

6. Your Rights

You may request to access, update, or delete your personal information by contacting us. We will respond in accordance with applicable laws.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised Effective Date.

Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us:

House of Shivaana
Email:sanjanasaini029@gmail.com
Phone: 6376220050